Ritchel E.

Specializes In

Project Management

Operations Management

I manage multiple client projects in fast-paced marketing environments, ensuring deadlines, accuracy, and team alignment are consistently met. With 8+ years supporting operations, digital marketing, and remote collaboration, I specialize in ClickUp-based workflow management, task coordination, and proactive communication to keep projects on track and deliver high-quality outcomes.

Available

Availability:

20hrs/week

View Portfolio

Core Skills

Operations Management

CRM Management

Administrative Support

Data Management

Data Organization

Filing & Record Management

Research & Analysis

Workflow Automation

Task Automation

Tech Skills

Clickup

Google Workspace

Asana

Trello

Shopify

Industry Experience

Agency

eCommerce

Availability

20hrs/week

work experience

Text

Customer Support Representative / Social Media Manager

MetroMoulded Parts
Date–Date

Managed daily priorities across customer service and content tasks in a fast-paced remote environment
Coordinated task completion across multiple functions while maintaining deadlines
Organized reports, customer records, and workflow updates
Supported marketing execution through social media scheduling and content management

Customer Support Representative

Microsourcing
Date–Date

Managed high-volume requests while maintaining service standards and response times
Tracked cases, updates, and escalations accurately through internal systems
Balanced multiple priorities with strong organization and communication

Social Media Manager

Austin Financial Center
Date–Date

Managed social media platforms including content planning and scheduling
Created branded content aligned with marketing messaging and goals
Monitored engagement and audience interaction for performance tracking

Social Media Manager / Virtual Assistant

Assistworld (Rungalife Brand & Nazia Wasif)
Date–Date

Handled content creation, scheduling, and posting across platforms
Supported brand development and digital presence growth
Provided administrative and marketing support
Managed tasks within internal management systems

Virtual Assistant

Virtual Assistant VCP
Date–Date

Executed LinkedIn lead generation and outreach campaigns
Designed and maintained websites and landing pages
Created structured reports and documents using Google Docs
Supported social media content and engagement initiatives

Virtual Assistant (Various Clients)

Freelance
Date–Date

Delivered customer support, digital marketing, and administrative services across multiple clients
Managed email marketing, funnels, and automation systems
Designed websites, landing pages, and digital assets
Created reports, SOPs, and structured documentation

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Education

Text

Bachelor of Physical Education (Undergraduate)

Gingoog City Colleges

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Technical Vocational Course

Gingoog City Computer School

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Portfolio

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