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Vici Dial is an open-source contact center suite primarily used for predictive dialing, inbound call routing, and campaign management for sales and support teams.
A VA can manage call lists, monitor call metrics, configure campaigns, generate reports, and handle lead follow-ups inside the Vici Dial system.
Yes. Vici Dial can integrate with CRMs like Salesforce and Zoho, as well as SMS, email, and reporting tools for unified communication workflows.
Absolutely. Vici Dial supports cloud-based deployment, making it accessible to distributed teams managing remote call centers or virtual agents.
Our approach ensures peace of mind for you and your clients. Partner with a trusted online staffing agency to access reliable, scalable remote staffing solutions and personal assistant services.
We ensure that every remote professional we provide has been rigorously vetted for skills, experience, and cultural fit. If they don’t meet your expectations within the first 30 days, we’ll find a more suitable replacement at no additional cost.
Your success is our priority. If you're not 100% satisfied with the performance of our remote staff within the first 90 days, we’ll work with you to resolve any issues with the process to ensure your talent is meeting your expectations.
Experience seamless support & reliable communication throughout our partnership. If there’s ever a breakdown in communication or service, we’ll make it right to ensure communication and quality improve going forward.