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Privacy Policy

Last Updated: September 11, 2026

1. Introduction

Intelus LLC ("Intelus," "we," "our," or "us") respects your privacy.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you:

  • visit intelusagency.com;
  • communicate with Intelus;
  • request information about our staffing services;
  • schedule a consultation;
  • become or seek to become a Client;
  • use OutsourceIQ™;
  • provide feedback; or
  • otherwise interact with our websites and services.

This policy also explains privacy choices and rights that may apply depending on where you live.

2. Information We Collect

The information we collect depends on how you interact with Intelus.

Information You Provide Directly

We may collect information such as:

  • name;
  • email address;
  • phone number;
  • company name;
  • job title;
  • business information;
  • staffing needs;
  • role requirements;
  • industry;
  • budget or engagement information;
  • consultation details;
  • communications with Intelus;
  • payment and billing-related information;
  • information submitted through forms; and
  • other information you voluntarily provide.

Payment card or banking information may be processed directly by payment service providers rather than stored directly by Intelus.

3. OutsourceIQ™ Information

When you use OutsourceIQ™, we may process and store:

  • the prompt or question you submit;
  • the response generated for you;
  • resource recommendations associated with the response;
  • an anonymous session identifier;
  • whether the request was classified as a business, job-seeker, or out-of-scope request;
  • approximate country or region derived from technical request data;
  • timestamps;
  • response time and technical performance information;
  • error information;
  • feedback ratings;
  • feedback categories;
  • optional written feedback; and
  • related usage information.

For abuse prevention, we may temporarily process your IP address in order to create a salted cryptographic hash used for rate limiting.

Our application is designed so that the raw IP address is not stored in the OutsourceIQ™ interaction database solely for this purpose.

4. Information You Should Not Submit to OutsourceIQ™

OutsourceIQ™ is intended for business delegation and staffing questions.

Please do not submit:

  • passwords;
  • authentication credentials;
  • Social Security numbers;
  • government identification numbers;
  • complete payment card numbers;
  • banking passwords or credentials;
  • protected health information;
  • highly sensitive personal information;
  • confidential information belonging to another person or organization unless you are authorized to provide it; or
  • other information that is unnecessary for a staffing or delegation assessment.

We use technical measures intended to redact certain obvious types of information before storing OutsourceIQ™ records, but automated redaction cannot identify every type of sensitive information.

You remain responsible for the content you submit.

5. Information Collected Automatically

When you visit our website or use our digital services, we and our service providers may automatically receive technical information such as:

  • browser type;
  • device type;
  • operating system;
  • IP address;
  • approximate geographic location;
  • referring page;
  • pages viewed;
  • date and time of visits;
  • interactions with website features;
  • cookie and similar technology identifiers;
  • analytics data; and
  • security and fraud-prevention information.

6. How We Use Information

We may use information to:

  • provide staffing services;
  • respond to inquiries;
  • schedule consultations;
  • identify and match remote Talent;
  • administer Client relationships;
  • process billing and payments;
  • communicate regarding our Services;
  • operate OutsourceIQ™;
  • generate delegation and staffing recommendations;
  • provide relevant Intelus resources;
  • collect and analyze feedback;
  • improve OutsourceIQ™ and other Intelus services;
  • measure product and website performance;
  • identify technical problems;
  • prevent spam, abuse, fraud, and automated attacks;
  • enforce rate limits and security controls;
  • maintain business records;
  • comply with legal obligations;
  • enforce our agreements;
  • protect the rights and safety of Intelus, Clients, Talent, and users;
  • perform analytics; and
  • conduct marketing where permitted by law.

7. Legal Bases for Processing

Where the GDPR, UK GDPR, or another law requiring a legal basis applies, we may process personal information under one or more of the following bases:

Contract

Processing may be necessary to enter into or perform a contract with you, including providing staffing services.

Legitimate Interests

We may process information for legitimate business interests such as:

  • operating our business;
  • responding to business inquiries;
  • improving our Services;
  • securing our systems;
  • preventing abuse;
  • understanding website and product performance; and
  • maintaining business records,

provided those interests are not overridden by your applicable rights.

Consent

We rely on consent where required, including for certain non-essential cookies, advertising technologies, analytics technologies, or marketing communications.

You may withdraw consent where applicable.

Legal Obligation

We may process information when necessary to comply with applicable law, regulation, legal process, accounting obligations, or lawful governmental requests.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

These may fall into the following categories:

Strictly Necessary

These technologies are required to provide, secure, or operate the website and its requested functionality.

Examples may include security, fraud prevention, preference storage, and functionality needed to process a user request.

Analytics

With consent where required, analytics technologies help us understand how visitors use our website and how our website performs.

Advertising and Marketing

With consent where required, advertising technologies may help measure advertising effectiveness, understand conversions, create audiences, or deliver relevant advertising.

Functional

Certain optional technologies may support enhanced website functionality or preferences.

Where applicable, non-essential technologies will not be activated until required consent has been obtained.

You can change your cookie preferences through the Cookie Settings control available on our website.

For UK/EU consent mechanisms, current regulatory guidance emphasizes that rejecting non-essential tracking should be as easy as accepting it, and that non-essential technologies should not be activated before the required consent.

9. Cloudflare and OutsourceIQ™ Infrastructure

We use Cloudflare services to help operate, protect, and support OutsourceIQ™ and portions of our web infrastructure.

These may include:

  • Cloudflare Workers;
  • Cloudflare AI-related services;
  • Cloudflare AI Search;
  • Cloudflare Turnstile;
  • Cloudflare D1;
  • Cloudflare Analytics Engine; and
  • related networking, security, logging, and infrastructure services.

Cloudflare Turnstile is used to help distinguish legitimate users from automated or abusive traffic. Turnstile generates tokens that must be validated by our backend; Cloudflare states these tokens are single-use and expire after five minutes.

Cloudflare states that customer content submitted through Workers AI is not used to train Workers AI models or improve Cloudflare or third-party services without explicit consent.

Data stored in Cloudflare D1 is encrypted at rest and in transit.

10. Analytics and Advertising Providers

We may use analytics and advertising services such as:

  • Google Analytics or Google Tag Manager;
  • LinkedIn advertising or conversion measurement tools;
  • Cloudflare analytics; and
  • similar services.

Where required by applicable law, non-essential analytics and advertising technologies will be subject to your consent choices.

These providers may process information under their own privacy terms.

11. How We Share Information

We do not sell personal information for money.

We may disclose information to service providers and processors that help us operate our business, including providers of:

  • website hosting;
  • security;
  • AI and cloud infrastructure;
  • databases;
  • analytics;
  • advertising measurement;
  • CRM systems;
  • email;
  • scheduling;
  • communications;
  • payment processing;
  • accounting;
  • staffing operations; and
  • professional services.

We may also disclose information:

  • where required by law;
  • in response to valid legal process;
  • to protect rights, property, security, or safety;
  • in connection with a merger, acquisition, financing, restructuring, or sale of assets; or
  • with your direction or consent.

12. Selling and Sharing Personal Information

Intelus does not sell personal information for money.

Certain advertising or analytics activities may constitute "sharing," "targeted advertising," or similar regulated activity under some U.S. state privacy laws depending on the technologies used and the applicable law.

Where required, we will provide applicable opt-out rights and honor legally required preference signals, including Global Privacy Control where applicable.

California law provides qualifying consumers rights that may include access, deletion, correction, opt-out of sale or sharing, limits on certain sensitive-information uses, and protection from discrimination for exercising those rights.

13. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, legal obligations, dispute resolution, security, and legitimate business needs.

Our intended OutsourceIQ™ retention periods are:

Raw OutsourceIQ™ prompts and responses: approximately 90 days

OutsourceIQ™ feedback: approximately 12 months

Aggregated or de-identified analytics: may be retained longer where the data no longer reasonably identifies an individual.

Other business records may be retained for different periods depending on legal, financial, contractual, operational, or compliance requirements.

We may retain information longer when required by law, necessary to establish or defend legal claims, or necessary to investigate fraud, abuse, or security incidents.

Important: once we publish this language, we should update the Worker/database maintenance so the 90-day and 12-month deletions happen automatically.

14. Data Security

We use reasonable administrative, organizational, and technical safeguards intended to protect personal information.

These include measures such as access controls, encryption provided by service providers, abuse prevention, rate limiting, bot protection, and secure transport technologies.

No method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

15. International Data Transfers

Intelus is based in the United States, and our service providers may process information in the United States and other jurisdictions.

Where required by applicable law, international transfers may be subject to appropriate safeguards.

Some cloud services may process or route data through distributed infrastructure.

16. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • request access to personal information;
  • request correction;
  • request deletion;
  • obtain information about how personal information is used;
  • request portability;
  • object to or restrict certain processing;
  • withdraw consent;
  • opt out of certain targeted advertising, sale, or sharing;
  • limit certain uses of sensitive personal information;
  • appeal certain privacy-request decisions; and
  • lodge a complaint with an applicable supervisory authority.

These rights may be subject to legal exceptions and verification requirements.

Please include sufficient information for us to understand and process your request.

We may need to verify your identity before completing certain requests.

17. EEA and UK Users

If you are located in the European Economic Area or United Kingdom, you may have rights under the GDPR or UK GDPR, including rights relating to access, rectification, erasure, restriction, portability, objection, and withdrawal of consent.

You may also have the right to lodge a complaint with your local data-protection authority.

18. California and Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights where applicable law applies to Intelus and the relevant processing.

These may include rights to:

  • know or access information;
  • delete information;
  • correct information;
  • obtain portable copies;
  • opt out of sale, sharing, or targeted advertising;
  • limit certain sensitive-personal-information processing; and
  • appeal privacy-request decisions.

We will not discriminate against you for exercising applicable privacy rights.

The California Attorney General describes CCPA rights including access, deletion, correction, opt-out of sale/sharing, and non-discrimination.

19. Children

Our website, staffing services, and OutsourceIQ™ are intended for businesses and adults.

They are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through OutsourceIQ™.

If you believe a child has provided personal information to us improperly, please contact us.

20. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We do not control those third parties and are not responsible for their privacy practices.

We encourage you to review their privacy policies.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The revised version will be posted on our website with an updated effective or "Last Updated" date.

Where required by law, we may provide additional notice of material changes.

22. Contact Us

For privacy questions or requests:

Intelus LLC
26953 Brown Rd
Athens, AL 35613
United States