Hire a Remote Customer Success Manager

Remote Customer Success Managers for Growing Businesses

Proactive client engagement, QBRs, renewals, and expansion—handled by a role‑trained CSM.

Free Consultation

Why Hire a Remote Customer Success Manager?

Retention is revenue. Our CSMs onboard new customers, monitor health, and proactively drive adoption and value realization.

What Our CSMs Do

Onboarding and playbook execution
Client health monitoring and QBRs
Renewal management and expansion opportunities
Risk mitigation and escalation handling
Feedback loops with product, sales, and support

Why Intelus

We place CSMs with proven retention chops and communication skills aligned to your motion.

Free Consultation

Hire Your Remote Talent In 3 Easy Steps

We make hiring the right talent easy from the start. Connect with top-tier remote marketing, sales, and administrative professionals in just a few simple steps.

1. Unlimited Free Recruiting

We’ll keep sourcing and sending qualified candidates until we find the right fit—at no extra cost to you.

free consultation

2. Review Candidates

Within 7-10 business days, we'll deliver our best candidates and arrange Zoom interviews with your selected ones.

3. Launch With Confidence

We’ll onboard your remote assistant, align them with your tools and workflows, and provide the support needed for success from day one.

FAQs

Do CSMs handle upsells?

Yes—based on adoption and outcomes, they surface expansion opportunities and coordinate with sales.

How do they measure success?

Retention rate, adoption milestones, NPS/CSAT, and expansion revenue.

Do they replace support?

No—support is reactive ticketing; CSMs are proactive value delivery and retention.

Free Consultation

Why Intelus Is The Smarter Virtual Assistant Staffing Agency

Intelus is a U.S.-managed remote staffing agency providing the top 3% of Filipino virtual assistants for marketing, sales, and admin roles. Most have a bachelor’s degree, and we offer unlimited free recruiting. Our role-trained VAs deliver up to 3x the productivity at 80% lower cost—and if they don’t deliver, you don’t pay.

The Traditional Way

99% of freelancers are unqualified

Most freelancers on sites like Upwork are unqualified and highly unreliable. They often juggle multiple clients, leading to poor communication and fires you need to put out.

Hiring local is expensive

When you add up the costs of recruiting, interviewing unqualified candidates, U.S. salaries, employee benefits, onboarding, training, HR, and payroll, the costs add up quickly.

Freelancers & U.S hires are risky

Freelancers can suddenly disappear without a trace and local hires cost a fortune to hire. This makes both a huge liability.

Free Consultation

Top 1% of remote talent

Our remote talent is selected for your specific marketing, sales, and administrative needs. We carefully screen candidates to ensure you get dependable and skilled professionals. If you're not satisfied, we’ll replace them at no extra cost.

Lower your costs by up to 80%

We provide the top 1% of U.S managed Filipino marketing, sales and administrative talent. Our virtual assistant services include free unlimited recruiting, onboarding, HR and payroll, so you keep more of your money.

3x the productivity of Upwork

Our marketing, sales and administrative experts use AI to 3x their productivity, producing better quality & consistency than 99% of freelancers.

Free Consultation

Our 4x Zero Risk Guarantee

We remove the risk from remote hiring. Partner with a trusted virtual assistant staffing agency that guarantees performance, fit, communication, and talent quality—so you scale smarter with peace of mind.

Top-Tier Talent Guarantee

Every VA is pre-vetted for skills, experience, and cultural fit.

Reliability
Guarantee

If your VA doesn’t deliver, you don’t pay. Simple as that.

Communication Guarantee

Transparent, proactive support throughout your engagement.

Satisfaction Guarantee

Not a match? We’ll replace your VA in 1-2 weeks—no extra cost.

Why Our Clients Choose Intelus Agency

With superior quality and rates, our clients choose us over platforms like Upwork and traditional local hiring methods. We stand out as one of the best virtual assistant companies by offering unmatched talent and AI workflow optimization that makes 1 Intelus virtual assistant outperform 2-3 Upwork freelancers.

Intelus Agency has been a GEM when it comes to quality, understanding my company's needs, collaboration and willing to go the extra mile to help get my start-up off of the ground using very focused tactics that I would have never learned myself. The investment I make each month has been invaluable, allowing me to focus on other aspects of the business.

Jaclyn Strauss

Founder, 2nd Vault

Free Consultation

In 3-4 months, my Intelus virtual assistant generated 5 really good clients that are doing business with us now! I even had to hire a new salesperson to handle the other leads that we're working to convert.

Ferdinand Mehlinger

Founder, Bluoo Digital

Free Consultation

From day one the Intelus team was engaging, attentive and understood our business. We recently met with one of our largest customers ever, It was all due to Intelus. Money well spent, I wish more of my vendors were like the Intelus team.

Terriq Davidson

Strategic Partnership Manager, Healthy Heart

Free Consultation

Intelus has helped us identify and fix issues with our marketing. From marketing automation to website pages, our marketing efforts have improved tremendously because of Intelus. I think what has made this such a great experience is the people. Everyone at Intelus is kind and thoughtful.

Sarah Morrow

Sales & Marketing Coordinator, ProShop

Free Consultation

Remote Customer Success Managers for Growing Businesses