Kristine P.

Sales Development Representative

ManageCasa Inc.
2025–2025

• Prospected property managers, HOA boards, and management companies through cold calling
• Generated qualified leads and maintained an active sales pipeline
• Conducted product demonstrations for prospective clients
• Performed consistent follow-ups to advance sales opportunities
• Closed new business opportunities supporting company growth

Business Development Representative

Localyser
2024–2024

• Generated outbound and inbound leads across North America
• Managed CRM records and tracked sales activities
• Represented the company at trade shows and conferences
• Built relationships with prospective customers

Sales Development Representative

Crewbloom
2023–2024

• Generated and qualified leads for U.S.-based dental clinics
• Executed outbound and inbound sales activities
• Maintained accurate CRM records
• Presented the company's practice management platform to prospects

Sales Development Representative

Dealtale
2022–2023

• Conducted international outbound outreach to senior executives
• Scheduled qualified sales meetings
• Represented a marketing analytics SaaS platform
• Used calls, email, and LinkedIn outreach to engage prospects

Campus Development Representative

DCX PH, Inc.
2022–2022

• Responded to customer inquiries through phone and email
• Identified customer needs and recommended solutions
• Documented interactions within CRM systems
• Built rapport through proactive customer engagement

Sales Development Representative

JobGet
2021–2022

• Assisted customers through phone, email, and chat
• Shared product and pricing information
• Collaborated with internal teams to support customer needs
• Maintained accurate records across multiple platforms

Associate Customer Service Representative

Wells Fargo Enterprise Global Services, LLC.
2021–2022

• Resolved customer inquiries related to financial accounts
• Provided accurate account information
• Delivered a positive customer experience

Sales Development Specialist

Supportware Philippines Inc.
2018–2021

• Conducted international prospecting across the US, Europe, and APAC
• Generated and qualified enterprise leads
• Scheduled meetings with senior decision-makers
• Delivered performance reports supporting team objectives

Accounts Control Officer – Risk Management

Best Resource Enterprise Network
2018–2018

• Prepared monthly financial reports
• Managed accounts receivable and payable
• Assisted with month-end closing activities

Customer Service Associate

Accenture Inc.
2015–2017

• Processed customer orders
• Coordinated shipments and verified order accuracy
• Resolved customer issues and reconciled discrepancies

Insurance Consultant / Customer Service

EXL Philippines Inc.
2014–2015

• Processed insurance documentation
• Assisted customers with policy and claims inquiries
• Reviewed coverage eligibility

Customer Service Representative

EGS - Alorica
2014–2014

• Assisted customers with product and service inquiries
• Resolved technical issues
• Escalated issues according to client procedures

Flight Service Specialist

Stellar Philippines Inc.
2013–2014

• Assisted customers with travel bookings
• Processed ticket changes and cancellations
• Supported travel-related customer requests

Customer Service Associate

WNS Philippines Inc.
2008–2013

• Assisted customers with travel bookings and reservations
• Processed ticket modifications
• Supported telecommunications customers

Customer Service / Technical Support Representative

Hinduja Technology and Media Communications (HGS)
2007–2008

• Delivered customer and technical support
• Assisted customers with travel reservations
• Resolved product and service inquiries

‍

Bachelor of Science in Banking and Finance

Polytechnic University of the Philippines

‍

Vocational Diploma / Short Course Certificate in Engineering (Metal Fabrication, Tool & Die, Welding)

Marikina Polytechnic College

‍

Content Marketing Certified

Supportware Philippines Inc.

‍

Sales Enablement Certified

Supportware Philippines Inc.

‍