Dioscoro L.

Sales Expert (Remote - SaaS)

Pasteworks
2022–2025

• Conduct outbound and inbound outreach via calls, email, and LinkedIn
• Generate and qualify leads for software subscription services
• Track activities and results against KPIs and revenue targets
• Maintain coordination with internal teams and clients
• Develop initiatives to improve sales performance and processes

Branch Sales and Operation Manager

FWD Life Philippines
2021–2022

• Managed sales operations and coordinated across multiple departments
• Monitored KPIs and ensured achievement of sales targets
• Oversaw agents and client engagement to maintain performance standards
• Implemented strategies to improve agency productivity
• Reported performance insights and areas for improvement

Sales Manager / Unit Head

Manulife Philippines – John Hancock
2018–2021

• Led sales teams and ensured achievement of production targets
• Coordinated recruitment, training, and operational processes
• Monitored KPIs and implemented performance improvement plans
• Managed client relationships and ensured compliance with guidelines

Associate Sales Head

Manulife Philippines – John Hancock
2017–2017

• Supervised agents and supported sales operations
• Ensured targets and service standards were consistently met
• Developed action plans to improve sales outcomes

Financial Adviser / Sales Agent

Manulife Philippines – John Hancock
2016–2017

• Delivered financial advisory services and closed sales opportunities
• Set and tracked personal sales goals and performance metrics
• Built and maintained client relationships

International Logistics Analyst

Teradyne Philippines Ltd
2015–2016

• Managed inbound and outbound cargo tracking and reporting
• Supported internal and external stakeholders with logistics coordination
• Investigated issues and provided data-driven solutions

Customs Clearance Officer II

FedEx Express
2013–2015

• Handled customer inquiries and shipment processing
• Monitored cargo movement and ensured compliance
• Prepared reports and resolved operational issues

‍

Bachelor of Science in Customs Administration (Logistics)

University of Cebu – Lapu-lapu and Mandaue
2007–2011

‍