Jen M.

Specializes In
Executive Assistance
Marketing Support

Proactive Executive Assistant with a strong background in CRM management, client communications, and cross-functional coordination. Adept at supporting senior leadership, automating workflows, and maintaining operational efficiency in fast-paced remote environments. Highly skilled in managing communications, invoicing tasks, and marketing operations aligned with behavioral-health and service-focused organizations.

Available
Availability:
20hrs/week
View Portfolio

work experience

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Sales Development Representative / Campaign Coordinator

Next Level Exchange
2023–Present

  • Coordinated daily outreach campaigns to meet lead gen objectives via email and CRM.
  • Managed CRM systems (Pipedrive, Apollo) to track prospect progress and deliver performance insights.
  • Conducted contact segmentation and research to boost campaign targeting.
  • Communicated directly with prospects to improve conversion metrics.

Executive Assistant (Marketing Operations Support)

Stream by AlphaSense
2022–2023

  • Supported leadership in managing calendars, tracking campaigns, and overseeing task flows.
  • Collaborated with internal teams (marketing, support, customer success) to ensure service alignment.
  • Delivered social media coordination and internal reporting updates.
  • Provided operations support across digital campaigns and internal communications.

Sales Specialist (Lead Generation & Marketing)

EMAPTA Versatile Services Inc.
2019–2021

  • Led CRM-based outreach and contact qualification for strategic client accounts.
  • Collaborated with marketing to execute outreach campaigns and sales funnel tracking.
  • Maintained CRM accuracy to ensure clear client histories and timely follow-up.

Secretary / Assistant Principal

British Orchard Nursery, UAE
2019–2021

  • Provided administrative support and internal scheduling for leadership and teachers.
  • Prepared documents and maintained communication with staff, parents, and external stakeholders.
  • Oversaw documentation and compliance in daily school operations.

Maintenance Supervisor

Aswar Real Estate, UAE
2017–2018

  • Scheduled staff, monitored task completion, and prepared routine invoices.
  • Maintained material tracking and inventory reports for property upkeep.
  • Supported task delegation and internal coordination of facilities team.

Education

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Bachelor of Science in Secondary Education – Major in English
The National Teachers College

Portfolio

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