U.S. Quality Offshore Talent
Hand-Selected & Vetted
No Contracts Required

Ruzel B.

Specializes In
Business Development
Operations Management

I specialize in sales development, client engagement, and virtual assistance, supporting businesses through lead generation, CRM management, outreach campaigns, and customer support. I have experience working with real estate, SaaS-focused outreach, healthcare, and financial services teams, helping improve client communication, appointment setting, prospect qualification, and operational efficiency in remote environments.

Available
Availability:
20hrs/week
View Portfolio

Core Skills

Cold Calling
Lead Generation
Prospecting and Lead Nurturing
CRM Management
LinkedIn Outreach
Administrative Support
Appointment Setting
Customer Relationship Management
Data Management
Data Organization
Data entry
Filing & Record Management
Email & Calendar Management
Account Management
Analytics & Reporting
Content Creation
Email Marketing
Operations Management
Outbound and Inbound Sales
Social Media Management
Research & Analysis

Tech Skills

Zoho CRM
Asana
Hubspot
LinkedIn Sales Navigator
Salesforce
Apollo
Google Workspace
Microsoft 365
Microsoft Office
Slack
Wordpress

Industry Experience

Real Estate
Healthcare
Financial Services
Software

Availability

20hrs/week

work experience

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Virtual Assistant | Sales, Client Engagement & Talent Acquisition

R A Pro Cleaning Services – Remote
2025–2026

  • Managed inbound and outbound client communications through calls, SMS, Facebook, and Instagram
  • Qualified leads, booked services, and supported sales conversion activities
  • Sourced, screened, and interviewed helper applicants for recruitment support
  • Coordinated interview schedules and summarized candidate profiles for management review
  • Maintained accurate reports, follow-ups, and customer records

Virtual Assistant – Sales Development Representative & Client Engagement

Juliana Joy Coaching – Remote
2025–2025

  • Managed CRM pipelines and qualified leads to support conversion efforts
  • Executed follow-up campaigns through direct messaging and email workflows
  • Coordinated outreach campaigns and client re-engagement activities
  • Supported launch operations, timelines, and administrative deliverables
  • Assisted with workflow organization and remote operational support

Virtual Assistant | Real Estate

Michael Macquarrie – Remote
2023–2025

  • Generated leads through cold calling, SMS outreach, and social media messaging
  • Qualified prospects and handled objections during outreach activities
  • Scheduled appointments using HubSpot, Apollo, and Salesforce
  • Conducted client follow-ups and maintained CRM records
  • Strengthened sales communication and organizational processes

Healthcare Support Representative

Carelon Global Solutions – Ortigas, Philippines
2022–2024

  • Assisted patients, providers, and insurance representatives with claims and billing concerns
  • Verified benefits and processed prior authorization requests
  • Maintained HIPAA compliance while handling sensitive medical information
  • Delivered customer support through accurate documentation and communication

Customer Service Representative

Teleperformance (Mastercard) – Pasig, Philippines
2020–2022

  • Assisted customers with account inquiries, billing, and payment concerns
  • Processed financial account requests while maintaining data accuracy
  • Delivered customer support in a high-volume call center environment
  • Maintained confidentiality when handling sensitive financial information

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Education

Text

Bachelor of Science in Accountancy (Undergraduate)

Our Lady of Fatima University – Antipolo
2016–2018

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Portfolio

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