Jerome S.

Appointment Setter

Boogie Team
April 2025–October 2025

• Conducted outbound and inbound outreach to qualify prospects and schedule sales appointments
• Maintained organized appointment calendars for the sales team
• Met or exceeded weekly and monthly appointment-setting targets
• Built rapport with prospective clients through professional communication
• Managed lead interactions across phone, email, and chat

Graphic Design Specialist

UZ Marketing
November 2024–March 2025

• Designed logos aligned with client branding and target audiences
• Created brand style guides including color palettes and typography
• Produced business cards, flyers, and social media templates
• Designed landing page layouts with clear calls to action
• Developed marketing assets while maintaining brand consistency

Sales Account Executive

DoorDash, Inc.
June 2022–September 2024

• Performed outbound prospecting and sales calls to potential customers
• Demonstrated products and services to prospective clients
• Addressed objections and closed sales opportunities
• Maintained current product knowledge to support customer discussions
• Built customer relationships to increase revenue opportunities

Customer Service Representative

T-Mobile
February 2018–March 2022

• Managed high volumes of inbound customer calls
• Resolved customer concerns to improve satisfaction
• Identified upselling opportunities and promoted protection plans
• Confirmed customer interest and completed service additions
• Delivered professional customer support while meeting performance goals

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Diploma of Higher Education | Hotel and Restaurant Services

Clark College of Science and Technology
2018–2018

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