Ruzel B.

Specializes In
Admin Assistance
Business Development

I support executives and sales teams by managing calendars, coordinating outreach, and maintaining organized CRM pipelines to drive conversions and operational efficiency. I handle inbound and outbound communication, schedule appointments, and ensure accurate data tracking while balancing multiple priorities in fast-paced remote environments.

Available
Availability:
20hrs/week
View Portfolio

work experience

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Virtual Assistant | Sales, Client Engagement & Talent Acquisition

R A Pro Cleaning Services – Remote
2025–2026

  • Managed inbound and outbound client communication across calls, SMS, and social platforms
  • Qualified leads, scheduled services, and supported sales conversions
  • Coordinated sourcing, screening, and interview scheduling for applicants
  • Maintained accurate records, follow-ups, and reporting for operations tracking

Virtual Assistant – Sales Development Representative & Client Engagement

Juliana Joy Coaching – Remote
2025–2025

  • Managed CRM pipeline and qualified leads to identify high-conversion opportunities
  • Executed outreach and re-engagement campaigns via messaging and email workflows
  • Coordinated launch timelines, deliverables, and administrative execution

Virtual Assistant | Real Estate

Michael Macquarrie – Remote
2023–2025

  • Generated leads through cold calling, SMS outreach, and social media messaging
  • Qualified prospects, handled objections, and scheduled appointments in CRM systems
  • Maintained organized tracking of leads and communication activities

Healthcare Support Representative

Carelon Global Solutions – Philippines
2022–2024

  • Assisted with claims, billing, benefits verification, and prior authorizations
  • Ensured compliance with HIPAA standards while handling sensitive data

Customer Service Representative (Financial Account)

Teleperformance (Mastercard) – Philippines
2020–2022

  • Managed account inquiries, billing, and payment processing
  • Maintained accuracy and confidentiality in financial data handling

Education

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Bachelor of Science in Accountancy (Undergraduate)

Our Lady of Fatima University – Antipolo
2016–2018

Portfolio

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