Yvonne A.

Client Relations Manager

Anthony Djon Luxury Real Estate, Michigan, USA
2024–2026

• Manage client relationships and ensure consistent communication
• Maintain CRM accuracy and support lead follow-ups
• Develop strategies to improve client retention and reduce churn
• Handle email management and inbound and outbound calls
• Support client outreach and engagement activities

Social Media Manager

Christian Clayton Onlineboss, UK
2024–2025

• Manage and schedule social media content
• Engage with audience and respond to inquiries
• Support client outreach and online engagement
• Assist with administrative virtual assistant tasks

Administrative Assistant

Oregon Medical Centers, Oregon, USA
2021–2024

• Manage email communications and appointment scheduling
• Perform data entry and maintain accurate records
• Handle inbound and outbound calls with clients
• Address client concerns and provide timely support
• Ensure clear and consistent communication

Administrative Assistant

De La Salle University, Manila
2021–2023

• Manage email correspondence and administrative tasks
• Coordinate between departments and support task execution
• Maintain organized records and documentation

Sales Agent / Customer Service Representative

BHCS Call Center, USA
2020–2021

• Conduct outbound sales for anti-malware accounts
• Manage customer interactions and inquiries
• Handle email and task management efficiently

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Bachelor of Arts in Sports Management and Development Studies

De La Salle University, Manila
2017–2021

Masters in Political Science

De La Salle University, Manila

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