Gilbert L.

Specializes In

Business Development

Cold Calling

Sales

Telecom-savvy Sales Development Specialist with 8+ years of proven success in outbound cold calling, high-volume lead generation, and CRM-driven pipeline growth. Adept at driving engagement and conversions for telecom and tech clients through precision outreach and strategic follow-ups.

Available

Availability:

Part Time

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Skills

01

Appointment Setting

Cold Calling

CRM Management

Customer Relationship Management

Lead Generation

Outbound and Inbound Sales

Project Management

Prospecting and Lead Nurturing

Email Marketing

Tech Skills

02

Hubspot

Pipedrive

Google Suite

Microsoft Office

Zoho CRM

Mailchimp

Industry Experience

03

Telecom

Software

Information Technology

work experience

04

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Business Development Specialist

Wheelhouse Enterprises
2022–2024

Generated telecom and software leads through structured outbound campaigns.
Conducted discovery calls to extract qualifying data: provider pain points, features sought, decision timelines.
Achieved a high lead approval rate by meeting vendor quality criteria through BAN-qualified forms.
Consistently recognized for precision CRM entries and daily activity reporting.

Outbound Loyalty and Retention Specialist

Quantrics Enterprises Inc.
2020–2022

Proactively contacted telecom customers to reverse pending cancellations and retain multi-service packages.
Delivered customized retention solutions including cross-product savings and migrations.
Recognized twice as an All-Star Performer for retention success and customer engagement.

Sales Associate

Sitel
2015–2018

Managed outbound sales efforts for appliance service coverage and home improvement offers.
Coordinated field service technician appointments and warranty upsell conversations.

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Education

05

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Bachelor of Science in Information Technology

‍Sumulong College of Arts And Sciences

2010–2015