Joseph Y.

Specializes In
Social Media
Automation
Data Management

Detail-oriented remote professional with 4+ years supporting marketing and operations teams through data entry, content coordination, and process automation. Skilled in managing large datasets, structured systems, and high-volume content workflows using tools like Google Sheets, Canva, Excel, and Zapier. Experienced in fast-paced environments with a strong eye for accuracy and formatting.

Available
Availability:
Part Time
View Portfolio

work experience

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Operations Manager & Head of Marketing

Quick Quote Promotions | Remote – Dallas, Texas
2024–2025

  • Streamlined operations using AI tools and Zapier, improving task visibility.
  • Built dashboards for financial tracking and budget reviews.
  • Coordinated supplier data and product research across global platforms.
  • Managed brand rebranding and integrated CRM outreach via HubSpot.

Marketing Coordinator & Content Creation

The Q Team | Remote – Puyallup, Washington
2024–2025

  • Organized marketing data and asset libraries to improve post scheduling.
  • Created systems using Google Sheets to monitor KPIs and tasks.
  • Collaborated with the strategy team on structured workflows and automation.

Customer Support & Data Coordinator | Social Media Engagement Specialist

WANDRD | Remote – Orem, Utah
2022–2025

  • Managed structured customer data sets and backend order records.
  • Developed internal dashboards and tool directories for support teams.
  • Collaborated with marketing teams on social content and campaign tracking.

Videographer, Photographer & Multimedia Specialist

Beyond Transformation | Tarlac City, Philippines
2023–2024

  • Produced media content aligned with brand strategy.
  • Oversaw project timelines and maintained media databases.

Graphic Artist and Social Media Manager

Beyond Networking | Remote – Tarlac City, Philippines
2021–2022

  • Created consistent social media graphics and promotional materials.
  • Scheduled content using structured calendars for campaign rollouts.

Lab Escalation Specialist & Customer Service Expert

AZOVA | Remote – Alpine, Utah
2021–2022

  • Maintained HIPAA-compliant data logs and lab results.
  • Built dashboards for internal case resolution and escalation tracking.

Subject Matter Specialist

SITEL | Tarlac City, Philippines
2020–2021

  • Supported agent training with structured content and SOPs.

Customer Service Representative

SITEL | Tarlac City, Philippines
2020

  • Handled high-volume client inquiries with data-driven resolutions.

Education

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Bachelor of Arts in Communications
Tarlac State University — 2021

Accounting, Business and Management
Don Bosco Technical Institute — 2018–2020

Integrated Design, Engineering and Arts (IDEA) – Specialization
Don Bosco Technical Institute — 2014–2018

Portfolio

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