Virtual Assistants With Customer Support Platform Experience

Hire trained virtual assistants who can manage help desks, chats, and phone systems using tools like Zendesk, Intercom, and Aircall.
Xlite
Zendesk
Vici Dial
Phone Burner
Mojo
Aircall
Intercom
Justcall
Zoho

Hire Your Remote Talent In 3 Easy Steps

We make hiring the right talent easy from the start. Connect with top-tier remote marketing, sales, and administrative professionals in just a few simple steps.

1. Tell Us Your Needs

We'll meet for 30 minutes on Zoom to discuss exactly what kind of remote talent you're looking to hire.
free consultation

2. Review Candidates

Within 7-10 business days, we'll deliver our best candidates and arrange Zoom interviews with your selected ones.

3. We Handle The Rest

We'll connect your remote workers to the tools, training, and resources needed to succeed in their new role.

FAQs

What support tools do your VAs work with?

Our VAs are trained in Zendesk, Intercom, Aircall, JustCall, ChatGPT-based support workflows, and phone or chat systems like RingCentral and Skype.

Can they handle both live chat and email support?

Yes — they can monitor and respond to chats, emails, and even phone calls using your chosen tools and support guidelines.

Are they trained in customer service best practices?

Absolutely. Our VAs are selected based on communication skills, empathy, and support experience, and many have formal customer service backgrounds.

Can I hire a support VA for just a few hours a day?

Yes. We offer part-time, full-time, and flexible scheduling to match your ticket volume and coverage needs.