U.S. Quality Offshore Talent
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Lala M.

Specializes In
Executive Assistance
Legal Support

Executive Assistant with 6+ years of remote experience supporting legal teams and CEOs. Skilled in client coordination, calendar and inbox management, invoicing, and CRM systems. Proven success in legal and behavioral health-adjacent roles requiring precision, confidentiality, and initiative.

Available
Availability:
20hrs/week
View Portfolio

Core Skills

Email & Calendar Management
Customer Service
Customer Relationship Management
Compliance & Legal
Invoicing & Billing
Administrative Support
Executive Assistance
Email Marketing
Knowledge Base Documentation
Task Automation
Workflow Automation
Analytics & Reporting
Appointment Setting
CRM Management
Data Management
Data Organization
Operations Management
Data Mining
Research & Analysis

Tech Skills

Keap
Salesforce
Microsoft Office
Google Suite
ChatGPT
Pipedrive

Industry Experience

Legal
Hospitality

Availability

20hrs/week

work experience

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Legal Assistant

Pre-Litigation Personal Injury
2022–2025

  • Managed case files across multiple clients, ensuring accuracy and completeness.
  • Coordinated with insurance carriers and medical providers for timely documentation.
  • Handled client communication and updates; supported document collection.
  • Drafted legal letters and forms (LORs, LOPs, Liens).
  • Negotiated lien reductions and processed subrogations.
  • Filed claims with Medi-Cal, Medicaid, and TMHP.

Executive Assistant

Travel and Tours Company
2021–2022

  • Managed CEO’s schedule, appointments, and email correspondence.
  • Served as liaison for clients and team members.
  • Balanced executive’s personal and professional priorities through strategic support.
  • Supported remote team coordination and internal updates.

Legal Admin Assistant

Pre-Litigation Personal Injury
2019–2021

  • Maintained client communication and backend operations.
  • Generated internal reports and facilitated team meetings.
  • Ran lead campaigns and updated CRM systems.
  • Organized digital files and liaised with medical/insurance contacts.

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Education

Text

Bachelor of Science in Psychology
2012–2024

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Portfolio

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