Virtual Assistants Specializing in Customer Support

Our customer support VAs handle live chat, email inquiries, phone support, and CRM ticketing — ensuring a positive, consistent experience for your customers.
Customer Relationship Management
Community Management
Account Management
IT Support
CRM Management
Customer Service

Hire Your Remote Talent In 3 Easy Steps

We make hiring the right talent easy from the start. Connect with top-tier remote marketing, sales, and administrative professionals in just a few simple steps.

1. Tell Us Your Needs

We'll meet for 30 minutes on Zoom to discuss exactly what kind of remote talent you're looking to hire.
free consultation

2. Review Candidates

Within 7-10 business days, we'll deliver our best candidates and arrange Zoom interviews with your selected ones.

3. We Handle The Rest

We'll connect your remote workers to the tools, training, and resources needed to succeed in their new role.

FAQs

What channels can your VAs support?

Our VAs handle email, chat, phone, social DMs, and helpdesk systems like Zendesk, Freshdesk, and Intercom.

Do they work with my existing support tools?

Yes. We match you with someone experienced in your current systems and can train on SOPs you provide.

Can I offer support outside normal business hours?

Definitely. We offer flexible shifts, including evenings, weekends, and 24/7 coverage depending on your needs.

Can a VA help reduce refund requests and complaints?

Yes. Timely, well-handled communication often prevents escalations. Our VAs are trained to de-escalate and solve problems efficiently.