Hire Virtual Assistants by Customer Support Skill

Our customer support VAs handle live chat, email inquiries, phone support, and CRM ticketing — ensuring a positive, consistent experience for your customers.
Hire by Skill
Account Management
CRM Management
Community Management
Customer Relationship Management
Customer Retention Support
Customer Service
Email & Ticket Management
Filing & Record Management
Helpdesk Management
IT Support
Live Chat Support
Order & Returns Support
Phone Support
Project Management
Social Media Customer Support
Technical Support

Why Hire a VA for Customer Support?

Timely, helpful support builds customer trust and loyalty. Our virtual assistants are trained in handling support tickets, chats, emails, and inbound calls across tools like Zendesk, Intercom, Freshdesk, and Gorgias. Whether you need 24/7 coverage or just someone to reduce your inbox, we’ve got you covered.

What Our Customer Support VAs Can Do

Best Use Cases for Customer Support VAs

Ideal for:

Let our support VAs keep your customers happy — while you focus on growing the business.

Hire Your Remote Talent In 3 Easy Steps

We make hiring the right talent easy from the start. Connect with top-tier remote marketing, sales, and administrative professionals in just a few simple steps.

1. Unlimited Free Recruiting

We’ll keep sourcing and sending qualified candidates until we find the right fit—at no extra cost to you.
free consultation

2. Review Candidates

Within 7-10 business days, we'll deliver our best candidates and arrange Zoom interviews with your selected ones.

3. Launch With Confidence

We’ll onboard your remote assistant, align them with your tools and workflows, and provide the support needed for success from day one.

FAQs

What channels can your VAs support?

Our VAs handle email, chat, phone, social DMs, and helpdesk systems like Zendesk, Freshdesk, and Intercom.

Do they work with my existing support tools?

Yes. We match you with someone experienced in your current systems and can train on SOPs you provide.

Can I offer support outside normal business hours?

Definitely. We offer flexible shifts, including evenings, weekends, and 24/7 coverage depending on your needs.

Can a VA help reduce refund requests and complaints?

Yes. Timely, well-handled communication often prevents escalations. Our VAs are trained to de-escalate and solve problems efficiently.