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Intelus Agency Terms of Service

Last Updated: September 11, 2026

These Terms of Service ("Terms") govern your use of Intelus LLC's staffing services, website, OutsourceIQ™ tool, and related services.

By purchasing Intelus services, accessing or using OutsourceIQ™, or otherwise using services governed by these Terms, you agree to these Terms.

1. About Intelus

Intelus LLC ("Intelus," "we," "our," or "us") provides remote staffing services that help businesses identify, hire, onboard, and work with remote professionals ("Talent").

Intelus also operates websites, tools, and informational resources, including OutsourceIQ™, an AI-assisted delegation and staffing recommendation tool.

References to "Services" in these Terms may include our staffing services, website, OutsourceIQ™, and related tools where applicable.

2. Staffing Service Model

Intelus provides access to role-trained remote professionals on a month-to-month basis.

Staffing services automatically renew each month unless canceled in accordance with these Terms.

You may cancel by providing at least 30 days' written notice before your next billing cycle. This notice period allows time to complete ongoing work, handle payroll and administrative obligations, and facilitate an orderly offboarding process.

There are no long-term commitments or setup fees beyond any applicable Talent Matching Deposit. Unless otherwise stated in writing, the Talent Matching Deposit is credited toward your first month of service.

3. Payments and Billing

Staffing services are billed in advance each month.

You authorize Intelus to charge the credit card, debit card, bank account, or other approved payment method on file for recurring service fees until your service is canceled in accordance with these Terms.

Payments are non-refundable once services begin, except where otherwise required by law or expressly agreed to by Intelus in writing.

Prices are stated in U.S. dollars unless otherwise specified and may exclude applicable taxes or payment processing fees.

Failure to make timely payment may result in suspension or termination of services.

4. Cancellations and Refunds

To cancel staffing services, provide written notice to your Intelus representative or email [email protected] at least 30 days before your next billing date.

Service will continue during the applicable notice period.

Refunds are not issued for unused days, partial months, or early cancellation unless otherwise required by law.

Intelus may suspend or terminate services for non-payment, material breach of these Terms, misuse of Talent, unlawful activity, or conduct that materially disrupts Intelus operations.

5. Confidentiality

Each party agrees to use reasonable care to protect confidential business, customer, financial, operational, and proprietary information received from the other party.

Intelus and Talent will use Client confidential information only as reasonably necessary to perform assigned services or as otherwise authorized by the Client, except where disclosure is required by law.

Clients are responsible for determining what information they provide to Talent and for implementing any access controls appropriate to their own business, legal, regulatory, or security requirements.

6. Non-Solicitation and Conversion Fee

To protect Intelus' investment in recruiting, vetting, training, placing, and managing Talent, Client agrees not to directly or indirectly hire, contract with, engage, or solicit any Intelus-provided Talent outside of Intelus for a period of 24 months following the end of that Talent's engagement with Client.

In the event of a breach, Client agrees to pay Intelus a conversion fee equal to 50% of the Talent's annualized rate, due within 15 days of invoice.

This provision applies to direct and indirect arrangements intended to circumvent Intelus' staffing relationship.

7. Relationship of the Parties

Intelus acts as an independent contractor and facilitates staffing relationships between Clients and remote Talent.

Unless expressly agreed otherwise in writing, Talent are not employees of the Client.

Nothing in these Terms creates a partnership, joint venture, fiduciary relationship, or employment relationship between Intelus and the Client.

8. OutsourceIQ™

OutsourceIQ™ is an AI-assisted informational tool intended to help businesses identify:

  • tasks or responsibilities that may be suitable for delegation;
  • types of remote professionals that may be appropriate for those responsibilities;
  • possible time savings from delegation; and
  • relevant Intelus resources.

OutsourceIQ™ is intended for business planning and informational purposes only.

AI-Generated Information

Responses generated by OutsourceIQ™ may be incomplete, inaccurate, outdated, or inappropriate for a particular business.

Intelus does not guarantee the accuracy, completeness, availability, or suitability of any AI-generated recommendation.

Users are responsible for independently evaluating recommendations before making staffing, operational, financial, legal, personnel, or other business decisions.

Time-Savings Estimates

Any time-savings estimate provided by OutsourceIQ™ is a preliminary planning estimate.

Actual results depend on factors including workload, processes, management practices, delegation quality, training, business complexity, and the person performing the work.

Time-savings estimates are not guarantees.

Not Professional Advice

OutsourceIQ™ does not provide legal, tax, accounting, financial, medical, employment-law, regulatory, or other licensed professional advice.

You should consult an appropriate professional when such advice is required.

9. Information Submitted to OutsourceIQ™

You are responsible for the information you submit to OutsourceIQ™.

You represent that you have the right to provide any information you submit.

Do not submit information that you are not authorized to disclose.

You should not submit:

  • passwords or authentication credentials;
  • Social Security numbers or government identification numbers;
  • banking credentials or complete financial account information;
  • payment card information;
  • protected health information;
  • highly sensitive personal information;
  • confidential third-party information you are not authorized to disclose; or
  • trade secrets or other information requiring heightened confidentiality unless you have determined that doing so is appropriate.

Intelus may process OutsourceIQ™ prompts, responses, technical information, and feedback as described in our Privacy Policy.

10. Feedback

You may have the opportunity to rate or provide feedback about OutsourceIQ™ or other Intelus Services.

You grant Intelus permission to use feedback you voluntarily provide to evaluate, maintain, improve, develop, and market Intelus products and services, provided that we handle personal information in accordance with our Privacy Policy.

You are not entitled to compensation for ideas, suggestions, or other feedback voluntarily provided to Intelus.

11. Acceptable Use

You may not use Intelus' website, OutsourceIQ™, or related systems to:

  • violate applicable law;
  • interfere with or disrupt the Services;
  • attempt to bypass access controls, rate limits, security systems, or abuse-prevention measures;
  • send automated, excessive, fraudulent, or abusive requests;
  • scrape, harvest, crawl, or systematically extract content except as permitted by Intelus or applicable law;
  • probe or test system vulnerabilities without authorization;
  • introduce malware or malicious code;
  • impersonate another person or organization;
  • use the Services to infringe intellectual property, privacy, or other rights;
  • reverse engineer protected portions of the Services except where such restrictions are prohibited by law; or
  • use OutsourceIQ™ in a manner designed to consume excessive computing resources or interfere with availability for other users.

Intelus may limit, throttle, suspend, or block activity that we reasonably believe violates this section or threatens the security, integrity, or availability of the Services.

12. Intellectual Property

The Intelus name, OutsourceIQ™ name, logos, designs, software, interfaces, original content, methodologies, and other proprietary materials are owned by Intelus or its licensors and are protected by applicable intellectual property laws.

Except as expressly permitted, these Terms do not grant you ownership of Intelus intellectual property.

You may use OutsourceIQ™ outputs for your own legitimate business purposes, subject to these Terms and applicable law.

13. Third-Party Services and Links

Intelus uses third-party technology and service providers to operate portions of its website and Services.

The website may also contain links to third-party websites, platforms, or services that Intelus does not control.

Intelus is not responsible for the content, security, availability, or privacy practices of third-party websites or services.

14. Service Availability

We may modify, suspend, limit, discontinue, or change portions of our website, OutsourceIQ™, or other Services at any time.

We do not guarantee that website features, AI tools, or other digital services will be uninterrupted, error-free, or available at all times.

15. Liability and Indemnification

To the maximum extent permitted by law, Intelus is not liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the Services, Talent, website, or OutsourceIQ™.

This includes losses resulting from reliance on AI-generated recommendations or estimates.

Client agrees to indemnify and hold Intelus harmless from claims, damages, liabilities, costs, or losses arising from Client's actions, misuse of Talent or Services, unlawful activity, information submitted by Client without proper authorization, or breach of these Terms.

To the maximum extent permitted by law, Intelus' aggregate liability arising from staffing services will not exceed the amount paid by Client to Intelus during the 30 days immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded.

16. Termination and Suspension

Intelus may suspend or terminate access to staffing services, OutsourceIQ™, or other Services if a user:

  • fails to pay amounts due;
  • violates these Terms;
  • engages in fraudulent, unlawful, abusive, or disruptive activity;
  • attempts to compromise system security; or
  • creates material risk to Intelus, Talent, Clients, or other users.

Upon termination of paid staffing services, outstanding fees remain due.

17. Privacy

Our collection and use of personal information is described in our Privacy Policy, available at:

intelusagency.com/privacy

18. Changes to These Terms

Intelus may update these Terms periodically.

The current version will be posted at:

intelusagency.com/terms

Changes will become effective when posted unless otherwise stated.

Where required by law, we will provide additional notice of material changes.

Continued use of the Services after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

19. Governing Law and Venue

These Terms are governed by the laws of the State of Alabama, without regard to conflict-of-law principles.

Any dispute arising from these Terms shall be brought in the applicable state or federal courts located in or serving Limestone County, Alabama, unless applicable law requires otherwise.

20. Contact

Intelus LLC
26953 Brown Rd
Athens, AL 35613
United States