Maria M.

Specializes In
Lead Gen
Admin Assistance
Operations Management

I’m a results-driven Virtual Assistant with 8 years in corporate sales and 2 years supporting remote businesses through lead generation, customer support, and operations. I manage calendars, inboxes, and CRM systems while executing outbound outreach and maintaining accurate data. I focus on streamlining workflows, improving responsiveness, and supporting sales pipelines in fast-paced environments.

Available
Availability:
20hrs/week
View Portfolio

work experience

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GHL / Funding Specialist / SMM

HGO Capital
2025–2026

  • Built and managed GoHighLevel workflows, funnels, and automations
  • Supported lead nurturing and client onboarding processes
  • Managed pipelines and funding application tracking
  • Improved system efficiency through automation setup

Lead Generation & Customer Support

Anywhere Audio & ACS Home Care
2024–2025

  • Resolved customer complaints by identifying and prioritizing issues
  • Maintained accurate reporting of technical concerns
  • Supported lead generation and customer communication workflows
  • Assisted with client coordination and follow-ups

Sales Accounts Manager

San Miguel Foods Inc.
2017–2024

  • Managed B2B and retail accounts with consistent target achievement
  • Strengthened client relationships through strategic account handling
  • Executed sales strategies to exceed monthly quotas
  • Maintained detailed sales tracking and reporting

Customer Service Representative

Telus International Inc.
2016–2017

  • Handled order processing and customer technical support
  • Conducted outbound sales and client follow-ups
  • Resolved customer complaints and escalations
  • Maintained high-quality service standards across channels

Education

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Bachelor of Science in Business Administration, Marketing Management

Colegio de San Juan de Letran
2011–2015

High School

Laguna College of Business & Arts
2007–2011

Portfolio

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