Jerome S.

Appointment Setter

Boogie Team
2025–2025

• Conducted outbound and inbound calls to qualify leads and schedule appointments
• Managed daily call volume while maintaining accurate scheduling records
• Met and exceeded weekly and monthly appointment-setting targets
• Built rapport with prospects through professional and friendly communication

Graphic Design Specialist

UZ Marketing
2024–2025

• Designed logos aligned with brand identity and target audience
• Created brand style guides including typography and color systems
• Developed marketing assets such as business cards, flyers, and social media templates
• Designed landing page layouts with clear calls to action and user-friendly navigation

Sales Account Executive

DoorDash, Inc.
2022–2024

• Performed outbound prospecting and closed sales for products and services
• Demonstrated product value and handled objections effectively
• Maintained up-to-date knowledge of offerings to support client conversations
• Built relationships to support revenue growth and account expansion

Customer Service Representative

T-Mobile
2018–2022

• Managed high-volume inbound calls and resolved customer concerns
• Improved customer satisfaction through efficient issue resolution
• Executed upselling strategies and added service protection plans
• Maintained accurate records of customer interactions in CRM systems

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Diploma of Higher Education | Hotel and Restaurant Services

Clark College of Science and Technology
2018–2018

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