Rechelle E.

Executive Assistant / General Virtual Assistant

Womansphere.ch (Remote)
2024–2025

• Supported CEO with calendar, task prioritization, and community engagement
• Oversaw internal documentation and streamlined remote workflows
• Scheduled meetings, managed communications, and tracked project status
• Demonstrated flexibility across time zones and weekend support

Product Researcher / Data Entry Assistant

ThinkBig Products LLC (Remote)
2024–2024

• Conducted research to improve product positioning and profitability
• Entered and verified sensitive data, ensuring complete accuracy
• Liaised with U.S. suppliers, resolved inventory and fulfillment issues

Bookkeeper

R&R Services (Remote)
2023–2024

• Managed invoicing, payment processing, and reconciliation in Xero & QuickBooks
• Generated monthly financial reports to support strategic planning
• Maintained clean, audit-ready records with high attention to detail

Executive Assistant

EXL (Remote)
2022–2023

• Served as direct EA to senior leadership; maintained confidential schedules and correspondence
• Created internal SOPs and reports for decision-making
• Took initiative in managing time-sensitive tasks without supervision

Technical Support Representative

AFNI Philippines
2023–2023

• Delivered support via chat/phone/email with high resolution accuracy
• Created internal FAQs and support documentation for continuity

Chat Moderator / Admin Support

TaskUs
2023–2023

• Oversaw chat compliance, moderated user activity, and escalated issues
• Supported backend administrative workflows for global clients

Customer Service Representative

Concentrix
2021–2022

• Resolved support issues efficiently; managed service logs and follow-up

Documentation & Admin Assistant

Servicore Inc
2017–2020

• Maintained legal documents, tracked deliverables, and assisted with compliance documentation
• Coordinated cross-functional teams for timely submissions

Relationship Manager

Expert Global System
2014–2017

• Managed client strategies, resolved disputes, and supported backend operations
• Drafted internal communications, service updates, and proposals

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Bachelors of Secondary Education, Major in Mathematics

La Concepcion College
2018–2020

Information Communication & Technology

International Electronics and Technical Institute
2010–2014

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