Michelle S.

Specializes In
Lead Gen
Business Development

I support growing teams by managing outreach, client coordination, and operational workflows that keep pipelines active and organized. My background includes cold calling, recruitment, scheduling, client communication, and administrative operations. I help teams maintain consistent outreach activity, manage leads, and track performance while ensuring clients and internal teams stay aligned.

Available
Availability:
20hrs/week
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work experience

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Operations Manager / Client Success Manager

Sqooasha / Rocking Cube

  • Managed end-to-end client relationships and operational coordination
  • Led client onboarding, demos, and requirements gathering
  • Coordinated cross-functional teams to align execution with client goals
  • Built workflows and documented SOPs to improve operational consistency
  • Resolved operational issues and supported strategic growth initiatives
  • Supported marketing initiatives and campaign coordination

Lead Specialist

Pure Glow Media

  • Executed outbound cold calling campaigns reaching 200+ leads daily
  • Generated new business opportunities to support the sales pipeline
  • Identified decision-makers and aligned service offerings with client needs
  • Maintained detailed lead and activity records in CRM systems
  • Tracked lead conversion and managed follow-up communication

Office Administrator / Scheduler

ComForCare

  • Managed scheduling and staffing coordination for 30+ caregivers
  • Handled calendar and email management for operational communication
  • Monitored communications and addressed urgent client requests
  • Maintained operational records and administrative documentation
  • Coordinated client and employee communication to support service delivery

English as a Second Language (ESL) Tutor

Rarejob
2020–2023

  • Delivered one-on-one English tutoring sessions for international students
  • Developed customized lesson plans for grammar, vocabulary, and academic English
  • Assessed student progress and adapted teaching strategies
  • Provided cultural and language guidance for improved communication
  • Maintained detailed progress records and performance feedback

Education

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Bachelor of Science in Business Administration

Western Leyte College

Dentistry

Cebu Doctor’s University

Portfolio

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