Marisse R.

Executive Assistant & Administrative Manager

EC Ventures Corp (STR)
2018–2025

• Provided executive-level administrative support including high-volume scheduling, inbox oversight, and stakeholder communications.
• Drafted and managed executive reports supporting operational and strategic decisions.
• Led cross-functional coordination for hospitality operations including guest communication, vendor alignment, and compliance across platforms like Airbnb.
• Streamlined SOPs and implemented process improvements to boost productivity and reduce manual errors.
• Monitored occupancy data, cancellations, and guest satisfaction KPIs, preparing reports for leadership.
• Oversaw financials: invoicing, reconciliations, vendor billing, and expense tracking.

Bookkeeping Assistant (Part-time)

GDS
2019–Present

• Managed daily financial transactions and reconciliations in QuickBooks.
• Maintained ledgers and ensured timely entry of accounting data.
• Provided email management support and generated finance reports.

Executive Assistant / Head of Admin Team

Pelican Executive Suites (STR)
2013–2018

• Delivered comprehensive executive support including meetings, document drafting, and interdepartmental coordination.
• Led cross-team projects, ensuring service quality and timely execution.
• Implemented CRM workflows and digital filing to enhance accuracy and compliance.
• Maintained confidentiality in managing sensitive communications and data.

Customer Service Representative

Telstra
2008–2012

• Provided frontline client support and mentored new hires.

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Bachelor’s in Education, Major in English

Our Lady of Fatima University
2004–2008

Secondary Education

First City Providential College
2000–2004

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