Kurt V.

Executive Legal Assistant

Jones & Associates
2024–2025

• Provided direct support to senior attorneys in a bankruptcy litigation firm.
• Managed attorney calendars, coordinated court appearances, and ensured deadline compliance.
• Handled client communications and legal documentation using PACER and Westlaw.
• Maintained Salesforce CRM with up-to-date case statuses.
• Transcribed legal dictations and organized digital client files for easy access.
• Delegated tasks across assistants to streamline workflows.

Admin Manager / Executive Assistant

Nautical Miles Club
2023–2025

• Oversaw CEO scheduling, internal updates, and web content for a maritime-focused community.
• Managed website backend and executed SEO optimization strategies.
• Led analytics reporting and improved user engagement through strategic content.

Technical Support

GoDaddy (Sutherland)
2020–2023

• Delivered Tier 1–2 support for web hosting, domain, and Office 365-related issues.
• Handled billing and subscription-related inquiries with high customer satisfaction.
• Assisted in configuration of security and authentication protocols like Azure MFA.

Customer Support

Wix (Telus)
2019

• Guided users through site building and SEO optimization.
• Provided technical support and increased client adoption of platform features.

Technical Support

Convergys
2016–2018

• Resolved internet service and connectivity issues.
• Delivered troubleshooting training to improve customer experience.

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Associate in Computer Technology
Asian Entrepreneurs Technological Institute

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Certificates:

- National Certificate III – Bookkeeping

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