Hennie B.

Executive Assistant | Transaction Coordinator | Cold Caller/Appointment Setter

GPG Home Real Estate
2023–2025

• Managed and nurtured referral lead pipelines using CRM tools
• Scheduled qualified appointments via outbound cold calling and email outreach
• Handled objection responses to improve conversion rates
• Tracked all communications and updated lead records with follow-up tasks
• Coordinated with buyers, agents, and mortgage contacts to support deal flow
• Submitted daily updates on lead status and KPIs

Real Estate Cold Caller | Appointment Setter

My Mountain Mover | VS Solutions LLC
2022–2023

• Conducted outbound cold calls and managed inbound lead inquiries
• Qualified prospects and scheduled appointments for client agents
• Maintained accurate CRM notes, logs, and follow-ups
• Sent automated email and SMS reminders for ongoing engagement
• Reported daily activity and collaborated with internal teams

Executive Assistant | CRM & Lead Generation Support

Converd Commercial
2022

• Supported real estate operations through lead research and email outreach
• Tracked client communication using Salesforce and managed follow-up reminders
• Built rapport with prospective clients and maintained clean referral pipelines
• Assisted COO with remote admin support and lead updates

Virtual Assistant Manager (Lead Generation & Admin)

REI Outreach
2019–2021

• Managed lead generation outreach and maintained performance metrics
• Oversaw remote VA team executing CRM updates and follow-up sequences
• Identified new referral opportunities and optimized lead communication workflows

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Bachelor of Science in Criminal Justice

University of Negros Occidental - Recoletos, 2017

- Academic Excellence Awardee

- Dean's Lister

- President, University Supreme Student Government

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