Vince A.

Sales & Client Engagement Manager

DataTools
2023–Present

• Managed LinkedIn and cold email outreach; built pipelines and booked high-quality meetings.
• Created, updated, and monitored CRM records in HubSpot with tagging and pipeline tracking.
• Delivered Zoom-based solution presentations to executives and team leads.
• Generated weekly activity and campaign reports to support decision-making.
• Coordinated schedules, reduced founder workload, and maintained strong client engagement.

Project Manager & Account Manager

courseCREEK
2021–2023

• Created prospect lists based on ICPs and scheduled sales/demo calls.
• Hosted and documented remote client meetings; updated CRM and tracked lead progress.
• Developed campaign workflows and messaging content for agency clients.
• Maintained independent project ownership across multiple accounts.

Learning & Communications Project Manager

Alorica
2019–2021

• Developed sales scripts and objection handling guides for U.S.-based clients.
• Conducted client training sessions via Zoom; managed post-session CRM tracking.
• Delivered clear communications under pressure and handled escalations with professionalism.

Training & Operations Leadership

Concentrix / Alorica
2011–2019

• Led coaching, quality checks, and team performance analysis.
• Supported new leaders and client-facing service delivery in a fast-paced environment.

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Bachelor of Education – BEd, Biology/Biological Sciences
University of Santo Tomas
2006–2010

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