Executive Assistant
Upwork (On-Call)
2025–2026
- Managed executive email, calendar, and communications as a direct extension of leadership
- Organized Google Drive systems and maintained structured documentation
- Conducted research and compiled reports to support decision-making
- Built and improved workflows to increase operational efficiency
- Performed data analysis and lead tracking using Excel
Executive Assistant
Private Client Company (Retirement Wealth Advisory)
2024–2025
- Managed CRM and sales pipeline with accurate tracking and follow-ups
- Executed email marketing campaigns and newsletters
- Handled full social media management across multiple platforms
- Produced and edited video content for branding and education
- Coordinated calendars, communications, and executive support tasks
Executive Assistant
Wing AI (Real Estate Company)
2023–2024
- Managed invoices, payables, and receivables for property operations
- Created contracts and handled move-out charges
- Coordinated vendors and maintained work orders
- Generated reports and supported property management operations
Executive Assistant
AAA Best Rates Moving
2020–2022
- Coordinated meetings, calendars, and travel arrangements
- Conducted research and prepared operational reports
- Managed bookkeeping including payables and receivables
- Maintained company website using WordPress
- Supported administrative and operational workflows
Cold Caller
Lashley Home Buyers (Part-Time)
2021–2022
- Contacted property sellers and qualified leads
- Gathered key information and built initial client rapport
- Transitioned qualified prospects to acquisition managers
Cold Caller
Brand M3dia
2020
- Conducted outreach to prospective clients
- Collected information and supported lead generation efforts
- Coordinated with marketing team for campaign follow-ups
Customer Service Representative
Alorica (T-Mobile)
2018–2019
- Provided customer support for billing and telecom services
- Assisted with account management and onboarding processes
- Resolved service issues while maintaining customer satisfaction
Technical Support Representative
Convergys (AT&T Uverse)
2017–2018
- Diagnosed and resolved technical and network issues
- Guided users through troubleshooting steps
- Provided clear technical support and documentation
Travel Consultant
Aegis (Teleperformance – Expedia/Egencia)
2013–2016
- Managed travel bookings including flights, hotels, and rentals
- Modified and canceled reservations based on client needs
- Delivered customer service across travel coordination tasks
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