Michelle S.

Specializes In
Webinar Moderation
Customer Relationship Management

Engaging and confident Zoom Webinar Host with 5+ years of virtual facilitation experience. Expert in managing live online events, driving audience interaction, and supporting trainers to deliver seamless, impactful sessions. Adept in technical troubleshooting and visual storytelling using Canva and PowerPoint.

Available
Availability:
Part Time
View Portfolio

work experience

05

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Chief of Community Love and Support

Standing Ovations
2025–Present

  • Host and moderate live Zoom webinars and training sessions with 100+ participants.
  • Deliver engaging introductions and guide participants using storytelling and interactive techniques.
  • Manage live chat, breakout rooms, and Q&A to ensure smooth attendee experience.
  • Troubleshoot technical issues in real time to prevent disruptions.
  • Create presentation assets and run sheets in Canva and PowerPoint.
  • Collaborate with facilitators to enhance engagement strategies and future sessions.

Chief Connection Officer

GoTeam
2019–2025

  • Led and supported internal training sessions and virtual town halls via Zoom Webinars.
  • Developed professional presentation decks for executive briefings and team sessions.
  • Designed community engagement campaigns and recognition programs for remote staff.
  • Integrated tools like Canva and AI-based chatbots to streamline communication and feedback.
  • Managed post-event surveys to improve future webinar experiences and engagement scores.

Core Event Organizer

OneX8 Cebu
2017–2019

  • Hosted seminars and speaker-led events, managing live logistics and audience flow.
  • Created registration materials and promotional visuals for training sessions.
  • Ensured VIP guest coordination and end-to-end event readiness.

Communication Assistant

Stellar Philippines, Inc.
2017–2018

  • Provided live closed captioning for individuals with hearing impairments during phone calls.
  • Practiced clear real-time communication and accuracy in transcriptions.

Education

06

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AI for Teams Workshop
VJAL Institute — 2024

AutoCAD 2D & 3D (60 hrs)
Informatics Computer Institute Philippines — 2013

BS Mechanical Engineering
University of San Carlos – Technological Center — 2011

Portfolio

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