Maria B.

Specializes In
Business Development
Operations Management

I have over 14 years of experience in digital marketing, e-commerce, SEO, and client-facing support across Amazon, Shopify, WordPress, Walmart, and eBay platforms. I specialize in outbound communication, SEO optimization, content coordination, marketplace management, and sales support. I have managed campaigns, handled customer engagement, coordinated outreach efforts, and supported revenue growth through data-driven marketing and operational strategies.

Available
Availability:
20hrs/week
View Portfolio

work experience

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SEO Specialist

Admin 316
2024–2024

  • Conducted keyword research and SEO analysis to support content strategies
  • Optimized website content, meta tags, and landing pages for search visibility
  • Monitored website performance using Google Analytics, SEMrush, and Ahrefs
  • Managed social media content scheduling and audience engagement
  • Collaborated with internal teams to align marketing goals and campaigns
  • Built a GoHighLevel website from scratch

SEO Manager

UMT
2023–2024

  • Implemented on-page and off-page SEO strategies to improve rankings
  • Managed content optimization and technical SEO improvements
  • Conducted local SEO audits and Google Business Profile optimization
  • Used Google Analytics and Search Console to monitor KPIs and performance
  • Improved website structure, metadata, and mobile responsiveness
  • Developed local SEO strategies to increase organic traffic

Ad Manager Assistant

Avenue7Media
2023–2023

  • Assisted with campaign tracking, KPI monitoring, and reporting
  • Coordinated client advertising reports and performance documentation
  • Supported DSP invoice tracking and advertising audits
  • Organized campaign assets and marketing documentation
  • Collaborated with ad managers to improve advertising workflows
  • Assisted with image resizing and advertisement setup validation

Google Ads / SEO Specialist

Shrinkwrap
2022–2023

  • Managed Google Ads and PPC campaigns across multiple accounts
  • Optimized landing pages and SEO strategies to improve search rankings
  • Performed keyword research and link-building initiatives
  • Monitored campaign performance using Google Analytics
  • Developed WordPress websites and optimized ad performance
  • Collaborated with marketing and engineering teams on campaign execution

Ecommerce Specialist

Twoconnect
2022–2022

  • Managed Amazon, Walmart, Shopify, and Magento marketplace accounts
  • Led Amazon PPC campaigns and promotional planning
  • Monitored KPIs including traffic, conversion, retention, and profitability
  • Developed product pages, sales forecasts, and promotional calendars
  • Coordinated customer service and marketplace operations
  • Supported sales growth through ecommerce optimization strategies

Ecommerce Assistant / Digital Marketing

Rojo
2021–2022

  • Conducted Amazon product research using Helium 10 and Keepa
  • Optimized Amazon listings and managed A+ content updates
  • Handled listing suppression issues and account health monitoring
  • Managed Amazon, eBay, Walmart, and Shopify marketplace accounts
  • Organized catalogs and monitored FBA communications

Ecommerce Assistant / Digital Marketing

Yempo Solutions
2021–2021

  • Created and managed Amazon product listings and variations
  • Monitored promotions, rankings, and SEO performance
  • Coordinated with Amazon seller support for account management
  • Generated reports and recommendations for marketplace improvements
  • Managed ecommerce operations across Amazon, eBay, Walmart, and Shopify

Customer Retention / Order Processing / Digital Marketing

AVAS Flowers
2020–2020

  • Processed customer orders across phone, email, and online channels
  • Managed customer retention and complaint resolution efforts
  • Analyzed customer behavior and feedback trends
  • Developed retention strategies to support business growth

Regional Sales Executive / Digital Marketing

Buyerlink OPs
2019–2020

  • Managed B2B marketing programs and lead generation campaigns
  • Coordinated appointment setting and outbound client communication
  • Supported website content creation and sales collateral development
  • Collaborated with cross-functional teams and external vendors
  • Conducted competitive analysis to support sales positioning

Ecommerce Account Manager / Digital Marketing

DM LLC
2013–2018

  • Managed ecommerce operations across Amazon, Walmart, eBay, and Shopify
  • Oversaw customer service and order processing for multiple stores
  • Conducted pricing analysis to improve sales and buy box performance
  • Collaborated with web developers on onsite optimization strategies
  • Managed inventory coordination and catalog maintenance

Team Leader & Technical Support

AWI Call Center Solution
2010–2013

  • Provided technical support and customer assistance for telecom accounts
  • Documented customer issues and support resolutions
  • Led customer service operations and handled escalations
  • Assisted customers through phone, email, and chat support

Virtual Assistant / Customer Service Representative

Odesk.com / Elance.com
2010–2013

  • Supported clients with SEO, customer service, and administrative tasks
  • Managed email marketing, data entry, and online research projects
  • Assisted with article writing and virtual assistant responsibilities
  • Coordinated schedules, communications, and customer inquiries

eBay Chat, Email & Technical Support

Sutherland Co.
2007–2010

  • Assisted eBay customers through email, phone, and live chat support
  • Resolved technical and account-related customer concerns
  • Maintained customer satisfaction and response efficiency
  • Documented support interactions and issue resolutions

Education

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Bachelor of Science in Business Management

MDIS Singapore
2001–2004

Computer Science

AMA Computer College, Makati
2004–2007

Portfolio

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