Sales Representative
CheckX Solutions – IT Services / AI & Cybersecurity
2025–2025
- Conducted outbound calls to prospective clients offering AI and cybersecurity services
- Generated leads through research using Apollo
- Negotiated with prospects and closed B2B deals
- Executed targeted email outreach campaigns
- Maintained consistent pipeline activity through outbound prospecting
Business Development Manager
LynX2Market – Pharmaceutical Partnering Events
2024–2025
- Conducted outbound calls to identify partnership opportunities
- Performed lead generation and prospect research
- Negotiated agreements and closed B2B deals
- Managed outreach through email campaigns
- Supported pipeline development through proactive prospect engagement
Business Development Specialist
ProductEVO – Product Development & Sourcing Agency
2022–2024
- Conducted market research and analysis to identify potential clients
- Generated leads and maintained prospect databases
- Negotiated service agreements with prospective clients
- Monitored market trends to identify new opportunities
- Managed inbound and outbound calls and email outreach
Social Media Manager / Virtual Assistant / Customer Service Representative
Body Werks Chicago – Spa Clinic & Cosmetics
2021–2022
- Managed Facebook and Instagram social media accounts
- Designed promotional visuals using Canva
- Published promotions, services, and marketing content
- Handled inbound inquiries via phone, email, Instagram, and Facebook
- Pre-qualified prospective clients and scheduled appointments
- Managed client records using Vagaro, Diamond Accelerator, and Doctor Logic CRM
Product Lifecycle Management Consultant
Nesis Brand Group – Fashion Industry
2021–2022
- Provided daily client updates and maintained project status in HubSpot
- Followed up on required documentation from client teams
- Coordinated communication between clients and production teams
- Managed label requests and shipment tracking
- Provided email support and scheduled phone support sessions
B2B Appointment Setter / Virtual Assistant
JK Capital – Financing Company
2020–2021
- Conducted outbound calls to business owners regarding funding services
- Pre-qualified prospects based on credit score, revenue, and operating history
- Explained financing services and qualification requirements
- Tagged qualified prospects and transferred opportunities to sales representatives
Appointment Setter
Best Value Medicare Plans – Insurance Company
2018–2019
- Called prospective clients from internal databases
- Pre-qualified individuals for Medicare enrollment eligibility
- Scheduled appointments for licensed sales agents
- Provided administrative and customer support
Outbound Sales Representative
TELUS International – TELUS Small Business Solutions
2016–2018
- Conducted B2B cold calls to promote telecommunications products
- Engaged prospects who had previously shown interest in services
- Generated qualified leads for small business solutions
Outbound Sales Representative
The Results Companies – SiriusXM Satellite Radio
2014–2016
- Conducted outbound calls promoting satellite radio subscriptions
- Converted interested prospects into paying customers
- Contacted leads who previously engaged with marketing campaigns
Customer Service / Inbound Sales Representative
IBEX Global Solutions – AT&T USA
2013–2013
- Handled inbound customer inquiries and service concerns
- Recommended products and services to customers
- Processed service orders and scheduled installation follow-ups
General Care Representative
APAC Customer Services – T-Mobile USA
2010–2012
- Handled inbound calls addressing customer concerns
- Provided troubleshooting for mobile service issues
- Upsold plans, devices, and additional services
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