Digital Marketing Specialist
Pixel That Marketing – Europe
2026
- Develop and execute digital marketing campaigns focused on generating high-quality leads
- Manage lead generation across LinkedIn, email, and paid advertising channels
- Qualify leads, conduct prospecting and follow-ups, and book appointments to support the sales pipeline
- Manage HubSpot, Zoho, and GoHighLevel data tracking and reporting
- Analyze campaign performance and optimize activity against ROI and KPI targets
- Collaborate with sales teams to improve lead nurturing and conversion strategies
SaaS Sales Development Representative
Meshed Group – Australia
2025–Present
- Conduct outbound prospecting to RTOs and Higher Education providers across Australia
- Qualify inbound and outbound leads through calls, emails, and CRM outreach
- Identify decision-makers and assess prospects using BANT and ICP criteria
- Book product demos and discovery calls for Account Executives
- Maintain accurate CRM data and collaborate with sales and marketing to improve pipeline conversions
- Consistently meet SDR KPIs for calls, qualified leads, and meetings booked
Lead Qualifier & Acquisition Specialist
Upwork – B2B Real Estate & Waste Management Clients
2023–2025
- Qualified inbound and outbound leads against client criteria and business goals
- Conducted research and data analysis to identify high-potential prospects
- Maintained accurate lead records and pipeline updates in CRM systems
- Supported sales teams with sales-ready leads and follow-ups
Lead Qualifier & Acquisition Specialist
My Simple Land
2021–2023
- Researched and identified land acquisition opportunities and potential sellers
- Screened and qualified leads against company objectives
- Updated CRM systems with accurate and timely lead and contact information
- Collaborated with sales and marketing teams to improve lead nurturing strategies
Outbound Sales Support / Team Supervisor
Taffy Hemp
2019–2021
- Supervised and mentored outbound sales representatives in a B2B environment
- Developed and implemented sales strategies to improve conversion rates
- Monitored KPIs and provided coaching to improve team performance
- Conducted sales training focused on prospecting and closing
Outbound Sales Representative
SYKES Asia – Virgin Media UK
2016–2019
- Conducted outbound sales calls for broadband, TV, mobile, and landline services
- Identified customer needs and provided tailored solutions through upselling and cross-selling
- Built customer relationships while addressing inquiries and objections
- Consistently met and exceeded individual and team sales targets
Support Advisory Expert – Retentions
Transcom Worldwide Philippines – Virgin Media UK
2012–2014
- Handled outbound retention calls for Virgin Media UK customers
- Reduced churn by addressing customer concerns and offering suitable solutions
- Maintained customer satisfaction while achieving retention KPIs
- Documented customer interactions accurately in CRM systems
Telesales Representative
I-Tech – Sun Cellular
2011–2011
- Achieved and exceeded telesales targets and performance metrics
- Managed objections and delivered persuasive sales solutions
- Maintained detailed product knowledge of mobile plans and promotions
- Recorded sales activity and customer data accurately in CRM systems
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