President
Rotary E-Club of San Juan, District 3800
2025–2026
- Lead cross-functional operational teams supporting seven Rotary Areas of Focus
- Advocate economic development and basic education and literacy initiatives
- Support technology adoption across organizations and communities in Asia
Project Manager Consultant
Gymfluence AS
2025–2025
- Led cross-functional teams responsible for start-up enterprise MVP software implementation delivery
- Spearheaded operational governance, KPI setting, and service continuity frameworks
- Defined scalable workflows and continuity plans for client-critical automation services
- Advised European and APAC clients on digital and organizational transformation
- Delivered strategic assessments and business model innovation workshops
Management Consultant, Head of Operations
Techflow.ai GMBH
2025–2025
- Led cross-functional operational teams responsible for enterprise AI-driven process automation delivery
- Spearheaded operational governance, KPI setting, and service continuity frameworks
- Partnered with executive stakeholders to strengthen process resilience, SLA adherence, and post-implementation support
- Developed BCM-aligned risk identification, mitigation planning, and operational recovery strategies
- Advised European and APAC clients on digital and organizational transformation
- Supported leadership with data-driven transformation blueprints
Management Consultant, Operation Manager
Dillon Morgan Consulting, Inc.
2024–2024
- Led process improvement and management consulting activities across assigned projects
- Developed implementation strategies and aligned technical requirements with project goals
- Managed project delivery and team coordination across transformation initiatives
- Mentored Black Belts and transformation leads
- Designed tailored training and certification programs
- Developed change management frameworks supporting transformation adoption
Head of Business Transformation, Senior Manager – Business Transformation Group
InfoPro Business Solutions, Inc.
2024–2024
- Led the Process and Automation team delivering Process Excellence and RPA as a Service
- Applied Lean Six Sigma and Agile approaches to implementation projects
- Managed the end-to-end automation life cycle from ideation through ongoing support
- Designed and managed RPA solutions based on client requirements
- Established governance processes to monitor and optimize automated processes
- Supported pre-sales, solution architecture, client relationships, and Application Management Services
Program Manager, PMO – BPO: Finance and HR Service Delivery
InfoPro Business Solutions, Inc.
2023–2023
- Developed end-to-end program and project plans for Finance and HR Service Delivery
- Designed system health metrics and KPIs and monitored performance
- Conducted project audits, reviews, risk reporting, and lessons-learned activities
- Managed statements of work, contracts, transition plans, and change management
- Mapped current-state and future-state processes supporting shared services
- Identified transformation opportunities and partnered with IT on technology solutions
Business Transformation Consultant – Application Automation
IBM Solutions Delivery, Inc.
2022–2023
- Evaluated business processes using the Automation Playbook to identify automation opportunities
- Completed automation opportunity assessments across internal IBM scope
- Developed automation data collection guides and templates
- Modelled processes and created automation business cases
- Analyzed client, financial, and operational data
- Applied automation assessment frameworks and back-office process knowledge to transformation engagements
Business Analyst (Digital) / Junior Project Manager
IQ EQ (Philippines), Inc.
2021–2022
- Led end-to-end automation project management with COE leadership and stakeholders
- Administered Automation Anywhere Control Room
- Performed Process Readiness and Benefit Measurement Assessments
- Managed business cases through in-depth automation analysis
- Collaborated with cross-functional subject matter experts on project documentation
- Produced and validated key delivery and project documents
Digitalisation Project Analyst
IQ EQ (Philippines), Inc.
2020–2021
- Administered Automation Anywhere Control Room
- Supported the Center of Excellence Lead and Senior Project Manager
- Evaluated feasibility of digitalization projects across the organization
- Supported RPA and global automation initiatives across APAC, Europe, and the Americas
- Reviewed business case documents and identified feasible projects for the RPA pipeline
Financial Control & Special Projects Officer
Holcim Philippines, Inc.
2019–2020
- Led process improvement initiatives using the DMAIC framework
- Managed process documentation and the Process and Policy Intranet
- Supported financial policy compliance and incident resolution
- Contributed to IT change management and business continuity initiatives
- Led continuous improvement and automation projects across finance, HR, supply chain, and IT
Regional Projects – Subject Matter Expert (P&G Americas)
IBM Business Services – Finance and Accounting
2017–2019
- Led the Balance Sheet Reconciliation Automation Tool project with RPA developers
- Led the Open Item Clearing Bot continuous improvement and automation project
- Supported divestiture projects involving multiple P&G legal entities
- Worked across North America and Latin America regional projects
Balance Sheet Reconciliation – Senior Accountant
IBM Business Services – Finance and Accounting
2015–2019
- Performed senior accounting responsibilities within Balance Sheet Reconciliation
Balance Sheet Reconciliation – Journal Entry Analyst
IBM Business Services – Finance and Accounting
2014–2015
- Performed journal entry analysis within Balance Sheet Reconciliation
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