Business Development Consultant
Freelance (UK and Singapore Clients)
2023–Present
- Execute outbound lead generation and prospecting campaigns for UK and Singapore clients
- Build ideal customer profiles using LinkedIn Sales Navigator and Apollo
- Support email outreach automation and sequencing
- Qualify prospects through outbound calling and appointment setting
- Facilitate webinars and virtual client meetings as needed
Business Development Consultant
Alcatel Lucent Enterprise (Singapore)
2022–2023
- Managed business development across Southeast Asia and India from qualification through contract close
- Executed outbound prospecting using Pitchbook, Cognism, and LinkedIn
- Collaborated with business development teams to improve opportunity generation
- Trained and mentored newly hired Business Development Representatives
- Supported regional sales leadership with enablement initiatives
EMEA Team Manager
Ekahau
2020–2021
- Led teams of Inside Sales, Sales Development, and Channel Sales Representatives across EMEA
- Developed daily, weekly, and monthly sales execution plans
- Conducted regular coaching sessions to improve performance
- Delivered executive business reporting to leadership
- Recruited, onboarded, and trained new team members
- Implemented Rhythm of the Business processes to improve productivity
Inside Sales Representative
Ekahau
2019–2020
- Managed the complete sales cycle across EMEA markets
- Supported reseller and distributor relationships
- Presented solutions and closed opportunities
- Assisted with hiring, onboarding, and sales coaching
Business Development Manager
Matt Cowan Prospecting
2017–2019
- Conducted outbound prospecting across the ANZ region
- Scheduled qualified appointments through multi-channel outreach
- Managed CRM activities within HubSpot
- Executed email and LinkedIn outreach campaigns
- Supported customer retention and business development initiatives
Business Development Executive
Outsourced
2016–2017
- Managed outbound sales across APAC, EMEA, and US markets
- Delivered product demonstrations and contract negotiations
- Built Salesforce reports and sales processes
- Improved outreach cadences across email, LinkedIn, and phone
- Partnered with recruitment teams to support client hiring
Level IV Sales Associate and Team Lead
Optus and Vodafone
2012–2016
- Sold telecommunications solutions to B2B and B2C customers
- Consulted customers on products and services
- Consistently achieved sales and quality targets
- Trained newly hired sales representatives
- Supported operational process improvements
Team Leader and QA Specialist
Vonage
2010–2012
- Led a team of outbound sales representatives
- Conducted quality assurance evaluations and coaching
- Delivered performance reporting to executives
- Facilitated call calibration and training sessions
- Supported recruitment and interviewing
Quality Assurance Specialist
Medialink Contact Solutions
2008–2010
- Monitored sales performance through live and recorded call evaluations
- Delivered real-time coaching and feedback
- Produced daily QA reports
- Assisted with onboarding and training
- Served as acting Team Lead when required
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