Kristoffer L.

Account Executive / Sales

Callhero Inc.
2021–2024

• Conducted outbound calls and Zoom demos with clinic owners across North America and Australia.
• Closed full-cycle SaaS sales and transitioned accounts to onboarding.
• Promoted Virtual Receptionist solutions based on client needs.
• Led and trained new team members in call strategy and CRM systems.

Sales / 1st Level Tech-Customer Support

Kangaroo Home Security
2020–2021

• Resolved hardware and app-related issues via chat, phone, and email.
• Upsold new devices and services to existing customers.
• Delivered consistent technical and customer support across US markets.

Marketing Consultant / Sales

Skytale Digital
2018–2020

• Sold targeted advertising services to US-based restaurant owners.
• Built lead pipelines, tracked conversions, and managed client databases.
• Provided full-service sales consultation and campaign tracking.

Inbound/Outbound/Chat/Email Support

Kore24
2018–2019

• Managed customer interactions across support channels.
• Processed orders, handled complaints, and coordinated returns.
• Ensured high customer satisfaction for health eCommerce products.

Marketing Research Specialist

Keeptruckin
2016–2017

• Performed cold outreach and qualified trucking industry leads.
• Set appointments and transferred sales-ready leads to closing teams.
• Conducted mandate research for regulatory compliance needs.

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Bachelor of Science in Computer Science
Adamson University, Manila

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