Kith M.

BDR / Sales Closer

Crertih
2023–2025

• Negotiated and closed deals, boosting company revenue and client acquisition.
• Tracked all activities in CRM for accurate reporting and follow-up strategies.
• Facilitated onboarding for new clients, coordinating with internal departments.
• Initiated outbound calls and responded to inquiries with professionalism.

Customer Service Representative

Sutherland Global Services
2021–2023

• Managed client inquiries via inbound and outbound channels.
• Provided product information, resolved issues, and upsold services.

Appointment Setter / Outbound Sales

Flatworld Solutions
2021

• Scheduled qualified appointments for sales reps.
• Maintained consistent lead generation and follow-up via cold calling.

Customer Service Representative

Concentrix
2020–2021

• Handled service inquiries and resolved complaints effectively.

Customer Service Representative

VXI Global Holdings
2020

• Delivered prompt support for customer issues in telecom and tech sectors.

Appointment Setter

Lead Catalyst
2019–2020

• Conducted outreach campaigns and booked meetings for senior sales teams.

Outbound Sales / Cold Calling

NextGen
2019

• Promoted telecom and solar products through direct cold calling.

Virtual Executive

Offshore Virtual Connect
2018–2019

• Supported insurance and real estate agents with sales coordination.
• Scheduled and followed up on appointments in CRM systems.

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University of Mindanao

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